Converting from postpaid monthly billed to prepaid T-Mobile Prepaid

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To convert from postpaid monthly billing to prepaid contact customer care (611 or 800-937-8997) and tell the representative that you wish to convert your account from postpaid billed to prepaid billing. They will contact the technical support department and convert your account. A new SIM is not necessary. Technical support will convert your account and you will also get a $5.00 credit.

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