T-Mobile

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http://static.droidnetwork.net/dgstorm/df/t-mobile.png
NameT-Mobile
ParentDeutsche Telekom
Founded1994 (As VoiceStream Wireless)
2002 (As T-Mobile USA)
HeadquartersBellevue, Washington
Customers35 Million
TechnologyGSM/GPRS
EDGE
UMTS
Frequency1700/2100 MHz (UMTS), 1900 MHz (GSM)
Support800-866-2453
Websitewww.T-Mobile.com


Contents

History

Technology

MCC/MNC

Network sharing agreement

Configuration

T-Mobile Settings Configurator

  • Best and easiest way to have the settings sent to your phone.
  • Works for most phones regardless of branding.

Source(s): T-Mobile solutions

Data Services and Configuration

Messaging and Configuration

Official Material

T-Mobile Brochures Available Online

International calling and roaming

Text Messages (SMS)

see T-Mobile Messaging

International Messaging Compatibility

Network sharing agreement

MCC/MNC display in California and Nevada

T-Mobile Short Codes

Neither T-Mobile Prepaid nor FlexPay provide for texting with common (inter-operator) short codes.

T-Mobile's own codes are free of charge for use on all handsets regardless of branding or manufacture.
Roaming status (domestic or internationally) does not change your ability to use these codes.

  • #BAL# or #225# - Displays current postpaid balance.
Sample: $100.00 recieved on 01/01/06. Current balance $100.00 is due 02/01/06.
  • #MSG# or #674# - Displays SMS/MMS used.
Sample: As of 01-01 12:00 PM 100 Used, unlim Remaining.
  • #MIN# or #646# - Displays minutes used.
Sample: As of 01-01 12:00 PM 100 Whenever (Shared) minutes used.
  • #NUM# or #686# - Displays phone number of current SIM.
Sample: Your T-Mobile number is 206-555-1212
  • *NUM or *686 - plays back phone number of current SIM. Works on most of the network.
  • #PWO# or #796# - Turns voicemail security on or off.
Sample: Voicemail password has been turned ON/OFF. To turn this feature ON/OFF, dial #PWO# again.
  • #PWD# or #793# - Resets voicemail password.
Sample: Your voicemail password has been reset to the last 4 digits of your mobile number.
  • #999# - Prepaid balance.
Sample: Your T-Mobile To Go Account balance is 573 minutes or $171.94 USD.
  • *ADD or *233 - Add minutes to your prepaid T-Mobile To Go account with a credit card or electronic check.
  • *#06# - find the IMEI number of the T-mobile phone.
  • #932#- Checks web usage.

My T-Mobile

Display IMEI: Dial *#06#

Handset Information

Supports customer owned private handsets, and sells T-Mobile branded handsets under contract.

Voicemail

A guide to voicemail (PDF)

T-Mobile Tips & Tricks

Buyer's Remorse Period (AKA Trial Period)

Change of Responsibility

Unlocking T-Mobile Handsets

Using T-Zones to Get Unrestricted Internet on your Laptop

T-Mobile Prepaid (formerly known as T-Mobile To Go and Easy Speak)

Activation

What phone can I use?

What is the T-Mobile Prepaid Coverage area? Is it identical to postpaid?

Refills and Gold Rewards

Credit Balance and Expiration

Sidekick® Prepaid

T-Zones





Phones with T-Zones Accessibility

Release Date Phone OS TMO
Branding
Speed 3G Bands T-Zones
Web2Go
!SIC Notes !LTE
05/2010 Blackberry Pearl 9100 BB 5.0 Y 3.6 Mbps 900 / 1700 / 2100 Y 2 No push E-Mail, No BBM, APN Change
11/2009 Blackberry Bold 9700 BB 6.0 Y 3.6 Mbps 900 / 1700 / 2100 Y 2 No push E-Mail, No BBM, APN Change
Often loses data 3g and requires a battery pull to re-aquire data.
12/2010 Dell Venue Android 2.2 N 7.2 Mbps 900 / 1700 / 2100 N 0 No longer works on T-Zones/Web2Go
01/2010 Google Nexus One Android 2.3.7 N 7.2 Mbps 900 / 1700 / 2100 N 1.5 Web2Go blocked in Jan 2012, T-Zones blocked in many areas as of Mar 2012.
04/2011 Google Nexus S (i9020t) Android 2.3.7 N 7.2 Mbps 900 / 1700 / 2100 N 0 No longer works on T-zone/Web2go.
04/2011 Google Nexus S (i9023t) Android 4.0.4 N 7.2 Mbps 900 / 1700 / 2100 Y 3 S-LCD International Nexus S Version
06/2009 HTC Dash 3G WM 6.5 Y 3.6 Mbps 1700 / 2100 Y 3
11/2009 HTC HD2 WM 6.5.1
WP 7.5
Android 2.2,
2.3.7, 4.0.3, 4.2.1
Y 7.2 Mbps 1700 / 2100 Y 3 Unlocked bootloader,
The Best Smart Phone EVER:O
10/2010 HTC HD7 WP 7.5 Y 7.2 Mbps 1700 / 2100 Y 3
02/2011 HTC Incredible S Android 2.3.4 N 14.4 Mbps 900 / 1700 / 2100 Y 3 Must be international GSM version with AWS bands
s710e
02/2010 HTC myTouch 3g 1.2 Android 2.2.1 Y 7.2 Mbps 1700 / 2100 Y 3 Must have 3.5mm Headphone Jack NO longer works in tzone
05/2011 HTC Sensation Android 2.3.4 N 14.4 Mbps 900 / 1700 / 2100 Y 3 Non-Tmobile Branded Only!
z710e
10/2011 HTC Sensation XE Android 2.3.4
Android 4.0.3
N 14.4 Mbps 900 / 1700 / 2100 Y 3 Model z715e (EU/UK)
02/2009 HTC Touch Pro 2 WM 6.5 Y 7.2 Mbps 1700 / 2100 Y 3
06/2011 HTC Panache Android 2.3.4 Y 14.4 Mbps 1700 / 2100 Y 3 As of Oct 2012, it's reported not to work using Cincinnati Bell branded phone
10/2011 HTC Radar WP 7.5 Y 14.4 Mbps 1700 / 2100 Y 3 As of 2/12/2013, still working with mobile hotspot too.
11/2012 LG Nexus 4 Android 4.2 N 42 Mbps 1700 / 1900 / 2100 Y 3 t-zones blocked from Post-Jan 26, 2013 manufacture date, as of ~May 2012. Pre-Jan 26 still works as of June 2013.
12/2010 Motorola Spice XT300 Android 2.1 N 3.6 Mbps 1700 / 2100 Y 3 Must be AWS model
07/2010 Motorola XT720 Android 2.2 N 10.2 Mbps 1700 / 2100 Y 3
07/2012 Motorola Atrix HD MB886 Android 4.0.4 N 21 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3 Needs Unlock Yes
11/2010 Nokia C6-01 S^3-Anna N 10.2 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3
10/2010 Nokia C7-00 S^3-Anna N 10.2 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3
04/2011 Nokia Astound C7-00.1 S^3-Anna N 10.2 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3
09/2011 Nokia 700 S^3-Belle N 14.4 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3
09/2011 Nokia 701 S^3-Belle N 14.4 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3
06/2010 Nokia E73 Mode S60v3 N 10.2 Mbps 1700 / 1900 / 2100 Y 3 As of 4/7/2012 it still works.
12/2011 Nokia Lumia 710 WP 7.5 Y 14.4 Mbps 1700 / 2100 Y 3 As of 2/2/2012, it's been reported to work.
10/2010 Nokia N8 S^3-Belle N 10.2 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3
11/2009 Nokia N900 Maemo 5 N 10.2 Mbps 900 / 1700 / 2100 Y 3
10/2011 Nokia N9 MeeGo OS 1.2 N 14.4 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3
11/2009 Nokia Nuron 5230 S60v5 Y 3.6 Mbps 1700 / 2100 Y 3
10/2009 Nokia 5800 S60v5 Y 3.6 Mbps 1700 / 2100 Y 3
05/2012 Huawei Ascend P1 U9200 Android 4.0 N 21 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3
03/2009 Pharos Traveler 137 WM 6.5 N 7.2 Mbps 900 / 1700 / 2100 Y 2 Requires APN Change
11/2009 Samsung Behold II Android 1.6 Y 7.2 Mbps 900 / 1700 / 2100 Y 3 Android 2.3.# available
06/2009 Samsung Galaxy Black I7500 Android 1.5 Y 7.2 Mbps 900 / 1700 / 2100 Y 3 Android 2.3.# available
03/2010 Sony Ericsson X10i Android 2.3 N 7.2 Mbps 900 / 1700 / 2100 Y 3
11/2011 Samsung Galaxy Nexus Android 4.0 Y 21 Mbps 850 / 900 / 1700 / 1900 / 2100 Y 3 epc.tmobile.com works
10/2011 Samsung Galaxy S II X (Telus) Android 2.3 N 42 Mbps 1700 / 1900 / 2100 Y 3
02/2011 Samsung Galaxy S II Skyrocket (AT&T) Android 4.1 N 42 Mbps 1700 / 1900 / 2100 Y 1 Use Unlock Code in Dialer and install T989 Baseband
10/2010 Samsung Vibrant T959 Android 2.3 Y 7.2 Mbps 1700 / 1900 / 2100 Y 1 Samsung EFS folder trick. (see note below)
10/2011 Samsung Galaxy Tab 7" Android 2.3 Y 21 Mbps 850 / 900 / 1700 / 1900 / 2100 -Conflicting Data ? ? Samsung EFS folder trick. NOT confirmed.

SIC Scale: Strength of Internet Compatibility (3=works with no modifications, 2=works with minimal modifications, 1=works with major modifications, 0=doesn't work)

Samsung EFS folder trick: BACK UP your efs before any modifications! It's said that changing/deleting the EFS folder alters your IMEI and allows T-Zones/W2G internet use. There has been NO proof that this is a long term solution. Failure with this mod WILL degrade cellular performance and there is NO undoing this modification without an EFS folder backup!!! (seriously guys this person is right if you aren't 100% ok with possibly ending up with a brick don't do this. + everyone that does the efs trick has the same IMEI one block and you're screwed)

Any non-3g phone will work with T-Zones and Web2go for data use.

Phone specifications were taken from each phone's respective manufacturer's web page, Tmobile.com, GSMarena.com, phoneArena.com.

Messaging

International Roaming with T-Mobile Prepaid

Unlocking T-Mobile Prepaid Phones

Converting from postpaid monthly billed to prepaid T-Mobile Prepaid

Converting from prepaid billing to postpaid monthly billing

Prepaid customer care

T-Mobile MVNO's

IDT Túyo http://www.tuyo.com/ (defunct)

Simple Mobile http://www.mysimplemobile.com/

Contact Information

Customer Service & Support

Third Party Contacts

Insurance

Do Not Call Lists

Texas "No Call Lists"

  • 866-896-6225

National Do Not Call Registry

State

California Public Utilities Commission

  • Consumer Affairs Branch 505 Van Ness Ave., San Francisco, CA 94102
  • 800-649-7570
  • 800-229-6846 TDD

New Mexico Public Regulation Commission

  • 800-663-9782

Washington Utilities and Transportation Commission

  • P.O. Box 47250 (1300 S. Evergreen Park Dr. SW), Olympia, WA 98504-7250
  • 800-562-6150
  • 800-416-5289 TDD

Federal

Federal Communications Commission

  • Consumer Complaints 445 12th Street SW, Washington, DC 20554
  • E-Mail
  • 888-CALL-FCC (888-225-5322)
  • 888-835-5322 TTY

Consumer Advocacy

Better Business Bureau

mywireless.org - Helpful information regarding legislation affecting the wireless consumer.

Ultra Mobile: www.ultra.me

Ready Sim: www.readysim.com

Platinum Tel: www.platinumtel.com

Walmart Family Mobile: see www.walmart.com

Spot Mobile: www.spotmobile.com

Solavei: www.solavei.com

Tru

Prepaid Division: Go Smart Mobile. www.gosmartmobile.com

T-Mobile Terms and Conditions

http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=true

Country-Specific T-Mobile Sites

External links

Personal tools