T-Mobile

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Contents

History

Technology

MCC/MNC

Network sharing agreement

Configuration

T-Mobile Settings Configurator

  • Best and easiest way to have the settings sent to your phone.
  • Works for most phones regardless of branding.

Data Services and Configuration

Messaging and Configuration

Short Codes

Official Material

T-Mobile Brochures Available Online

International calling and roaming

Text Messages (SMS)

see T-Mobile Messaging

International Messaging Compatibility

Network sharing agreement

MCC/MNC display in California and Nevada

Short Codes

All short codes are free of charge for use on all handsets regardless of branding or manufacture.
Roaming status (domestic or internationally) does not change your ability to use these codes.

  • #BAL# or #225# - Displays current postpaid balance.
Sample: $100.00 recieved on 01/01/06. Current balance $100.00 is due 02/01/06.
  • #MSG# or #674# - Displays SMS/MMS used.
Sample: As of 01-01 12:00 PM 100 Used, unlim Remaining. Bill Close: 01/20
  • #MIN# or #646# - Displays minutes used.
Sample: As of 01-01 12:00 PM 100 Whenever (Shared) minutes used. Bill Close: 01/20
  • #NUM# or #686# - Displays phone number of current SIM.
Sample: Your T-Mobile number is 206-555-1212
  • *NUM or *686 - plays back phone number of current SIM. Works on most of the network.
  • #PWO# or #796# - Turns voicemail security on or off.
Sample: Voicemail password has been turned ON/OFF. To turn this feature ON/OFF, dial #PWO# again.
  • #PWD# or #793# - Resets voicemail password.
Sample: Your voicemail password has been reset to the last 4 digits of your mobile number.
  • #999# - Prepaid balance.
Sample: Your T-Mobile To Go Account balance is 573 minutes or $171.94 USD.
  • *ADD or *233 - Add minutes to your prepaid T-Mobile To Go account with a credit card or electronic check.

My T-Mobile

Display IMEI: Dial *#06#

Handset Information

SIM compatibility information

Voicemail

A guide to voicemail (PDF)

T-Mobile Tips & Tricks

Buyer's Remorse Period (AKA Trial Period)

Change of Responsibility

Unlocking T-Mobile Handsets

Using T-Zones to Get Unrestricted Internet on your Laptop

T-Mobile ToGo (Prepaid)

Activation

What phone can I use?

What is the ToGo Coverage area? Is it identical to postpaid?

Refills and Gold Rewards

Credit Balance and Expiration

Sidekick® Prepaid

T-Zones

Messaging

It costs $0.10 to send and $0.05 to receive text messages on TMobile prepaid. Picture messages are $0.25 both to send and receive.

International Roaming with T-Mobile To Go

Unlocking T-Mobile ToGo Phones

Converting from postpaid monthly billed to prepaid T-Mobile To Go

Converting from prepaid billing to postpaid monthly billing

T-Mobile To Go PrePaid FAQ and other info

T-Mobile MVNO's

Contact Information

Customer Service & Support

Third Party Contacts

Insurance

Do Not Call Lists

Texas "No Call Lists"

  • 866-896-6225

National Do Not Call Registry

State

California Public Utilities Commission

  • Consumer Affairs Branch 505 Van Ness Ave., San Francisco, CA 94102
  • 800-649-7570
  • 800-229-6846 TDD

New Mexico Public Regulation Commission

  • 800-663-9782

Washington Utilities and Transportation Commission

  • P.O. Box 47250 (1300 S. Evergreen Park Dr. SW), Olympia, WA 98504-7250
  • 800-562-6150
  • 800-416-5289 TDD

Federal

Federal Communications Commission

  • Consumer Complaints 445 12th Street SW, Washington, DC 20554
  • E-Mail
  • 888-CALL-FCC (888-225-5322)
  • 888-835-5322 TTY

Consumer Advocacy

Better Business Bureau

mywireless.org - Helpful information regarding legislation affecting the wireless consumer.

T-Mobile Terms and Conditions

http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=true

Country-Specific T-Mobile Sites

External links

Personal tools