T-Mobile

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tmobile.png
NameT-Mobile
ParentDeutsche Telekom
Founded1999 (VoiceStream)
2001 (acquisition)
HeadquartersBellevue, Washington
Subscribers32.1 million
TechnologyGSM/GPRS
EDGE
UMTS
Frequency1700/2100 MHz (UMTS), 1900 MHz (GSM)
Support877 453-1304
Onlinet-mobile.com


Contents

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History

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Technology

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MCC/MNC

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Network sharing agreement

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Configuration

T-Mobile Settings Configurator

  • Best and easiest way to have the settings sent to your phone.
  • Works for most phones regardless of branding.

Source(s): T-Mobile solutions

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Data Services and Configuration

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Messaging and Configuration

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Official Material

T-Mobile Brochures Available Online

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International calling and roaming

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Text Messages (SMS)

see T-Mobile Messaging

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International Messaging Compatibility

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Network sharing agreement

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MCC/MNC display in California and Nevada

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T-Mobile Short Codes

Neither T-Mobile Prepaid nor FlexPay provide for texting with common (inter-operator) short codes.

T-Mobile's own codes are free of charge for use on all handsets regardless of branding or manufacture.
Roaming status (domestic or internationally) does not change your ability to use these codes.

  • #BAL# or #225# - Displays current postpaid balance.
Sample: $100.00 recieved on 01/01/06. Current balance $100.00 is due 02/01/06.
  • #MSG# or #674# - Displays SMS/MMS used.
Sample: As of 01-01 12:00 PM 100 Used, unlim Remaining.
  • #MIN# or #646# - Displays minutes used.
Sample: As of 01-01 12:00 PM 100 Whenever (Shared) minutes used.
  • #NUM# or #686# - Displays phone number of current SIM.
Sample: Your T-Mobile number is 206-555-1212
  • *NUM or *686 - plays back phone number of current SIM. Works on most of the network.
  • #PWO# or #796# - Turns voicemail security on or off.
Sample: Voicemail password has been turned ON/OFF. To turn this feature ON/OFF, dial #PWO# again.
  • #PWD# or #793# - Resets voicemail password.
Sample: Your voicemail password has been reset to the last 4 digits of your mobile number.
  • #999# - Prepaid balance.
Sample: Your T-Mobile To Go Account balance is 573 minutes or $171.94 USD.
  • *ADD or *233 - Add minutes to your prepaid T-Mobile To Go account with a credit card or electronic check.
  • *#06# - find the IMEI number of the T-mobile phone.
  • #932#- Checks web usage.
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My T-Mobile

Display IMEI: Dial *#06#

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Handset Information

Supports customer owned private handsets, and sells T-Mobile branded handsets under contract.

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Voicemail

A guide to voicemail (PDF)

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T-Mobile Tips & Tricks

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Buyer's Remorse Period (AKA Trial Period)

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Change of Responsibility

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Unlocking T-Mobile Handsets

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Using T-Zones to Get Unrestricted Internet on your Laptop

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T-Mobile Prepaid (formerly known as T-Mobile To Go and Easy Speak)

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Activation

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What phone can I use?

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What is the T-Mobile Prepaid Coverage area? Is it identical to postpaid?

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Refills and Gold Rewards

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Credit Balance and Expiration

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Sidekick® Prepaid

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T-Zones

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Phones with T-Zones Accessibility

Release DatePhoneOSTMO
Branding		Speed3G BandsT-Zones
Web2Go		SICNotes
05/2010 Blackberry Pearl 9100BB 5.0Y3.6 Mbps900 / 1700 / 2100Y2No push E-Mail, No BBM, APN Change
11/2009Blackberry Bold 9700BB 6.0Y3.6 Mbps900 / 1700 / 2100Y2No push E-Mail, No BBM, APN Change
Often loses data 3g and requires a battery pull to re-aquire data.
12/2010Dell VenueAndroid 2.2N7.2 Mbps900 / 1700 / 2100N0No longer works on T-Zones/Web2Go
01/2010Google Nexus OneAndroid 2.3.7N7.2 Mbps900 / 1700 / 2100N1.5Web2Go blocked in Jan 2012, T-Zones blocked in many areas as of Mar 2012.
04/2011Google Nexus S (i9020t)Android 2.3.7N7.2 Mbps900 / 1700 / 2100N0No longer works on T-zone/Web2go.
04/2011Google Nexus S (i9023t)Android 4.0.4N7.2 Mbps900 / 1700 / 2100Y3S-LCD International Nexus S Version
06/2009HTC Dash 3GWM 6.5Y3.6 Mbps1700 / 2100Y3
11/2009HTC HD2WM 6.5.1
WP 7.5
Android 2.2,
2.3.7, 4.0.3, 4.2.1		Y7.2 Mbps1700 / 2100Y3Unlocked bootloader,
The Best Smart Phone EVER:O
10/2010HTC HD7WP 7.5Y7.2 Mbps1700 / 2100Y3
02/2011HTC Incredible SAndroid 2.3.4N14.4 Mbps900 / 1700 / 2100Y3Must be international GSM version with AWS bands
s710e
02/2010HTC myTouch 3g 1.2Android 2.2.1Y7.2 Mbps1700 / 2100Y3Must have 3.5mm Headphone Jack
05/2011HTC SensationAndroid 2.3.4N14.4 Mbps900 / 1700 / 2100Y3Non-Tmobile Branded Only!
z710e
10/2011HTC Sensation XEAndroid 2.3.4
Android 4.0.3		N14.4 Mbps900 / 1700 / 2100Y3Model z715e (EU/UK)
02/2009HTC Touch Pro 2WM 6.5Y7.2 Mbps1700 / 2100Y3
06/2011HTC PanacheAndroid 2.3.4Y14.4 Mbps1700 / 2100Y3As of Oct 2012, it's reported not to work using Cincinnati Bell branded phone
10/2011HTC RadarWP 7.5Y14.4 Mbps1700 / 2100Y3As of 2/12/2013, still working with mobile hotspot too.
11/2012LG Nexus 4Android 4.2N42 Mbps1700 / 1900 / 2100Y3Both Google Play and T-Mobile sold models work out of box
12/2010Motorola Spice XT300Android 2.1N3.6 Mbps1700 / 2100Y3Must be AWS model
07/2010Motorola XT720Android 2.2N10.2 Mbps1700 / 2100Y3
07/2012Motorola Atrix HD MB886Android 4.0.4N21 Mbps850 / 900 / 1700 / 1900 / 2100Y3 Needs Unlock
11/2010Nokia C6-01S^3-AnnaN10.2 Mbps850 / 900 / 1700 / 1900 / 2100Y3
10/2010Nokia C7-00S^3-AnnaN10.2 Mbps850 / 900 / 1700 / 1900 / 2100Y3
04/2011Nokia Astound C7-00.1S^3-AnnaN10.2 Mbps850 / 900 / 1700 / 1900 / 2100Y3
09/2011Nokia 700S^3-BelleN14.4 Mbps850 / 900 / 1700 / 1900 / 2100Y3
09/2011Nokia 701S^3-BelleN14.4 Mbps850 / 900 / 1700 / 1900 / 2100Y3
06/2010Nokia E73 ModeS60v3N10.2 Mbps1700 / 1900 / 2100Y3 As of 4/7/2012 it still works.
12/2011Nokia Lumia 710WP 7.5Y14.4 Mbps1700 / 2100Y3As of 2/2/2012, it's been reported to work.
10/2010Nokia N8S^3-BelleN10.2 Mbps850 / 900 / 1700 / 1900 / 2100Y3
11/2009Nokia N900Maemo 5N10.2 Mbps900 / 1700 / 2100Y3
10/2011Nokia N9MeeGo OS 1.2N14.4 Mbps850 / 900 / 1700 / 1900 / 2100Y3
11/2009Nokia Nuron 5230S60v5Y3.6 Mbps1700 / 2100Y3
10/2009Nokia 5800S60v5Y3.6 Mbps1700 / 2100Y3
05/2012Huawei Ascend P1 U9200Android 4.0N21 Mbps850 / 900 / 1700 / 1900 / 2100Y3
03/2009Pharos Traveler 137WM 6.5N7.2 Mbps900 / 1700 / 2100Y2Requires APN Change
11/2009Samsung Behold IIAndroid 1.6Y7.2 Mbps900 / 1700 / 2100Y3Android 2.3.# available
06/2009Samsung Galaxy Black I7500Android 1.5Y7.2 Mbps900 / 1700 / 2100Y3Android 2.3.# available
03/2010Sony Ericsson X10iAndroid 2.3N7.2 Mbps900 / 1700 / 2100Y3
11/2011Samsung Galaxy NexusAndroid 4.0Y21 Mbps850 / 900 / 1700 / 1900 / 2100Y3epc.tmobile.com works
10/2011Samsung Galaxy S II X (Telus)Android 2.3N42 Mbps1700 / 1900 / 2100Y3
02/2011Samsung Galaxy S II Skyrocket (AT&T)Android 4.1N42 Mbps1700 / 1900 / 2100Y1Use Unlock Code in Dialer and install T989 Baseband
10/2010Samsung Vibrant T959Android 2.3Y7.2 Mbps1700 / 1900 / 2100Y1Samsung EFS folder trick. (see note below)
10/2011Samsung Galaxy Tab 7"Android 2.3Y21 Mbps850 / 900 / 1700 / 1900 / 2100 -Conflicting Data??Samsung EFS folder trick. NOT confirmed.

SIC Scale: Strength of Internet Compatibility (3=works with no modifications, 2=works with minimal modifications, 1=works with major modifications, 0=doesn't work)

Samsung EFS folder trick: BACK UP your efs before any modifications! It's said that changing/deleting the EFS folder alters your IMEI and allows T-Zones/W2G internet use. There has been NO proof that this is a long term solution. Failure with this mod WILL degrade cellular performance and there is NO undoing this modification without an EFS folder backup!!! (seriously guys this person is right if you aren't 100% ok with possibly ending up with a brick don't do this. + everyone that does the efs trick has the same IMEI one block and you're screwed)

Any non-3g phone will work with T-Zones and Web2go for data use.

Phone specifications were taken from each phone's respective manufacturer's web page, Tmobile.com, GSMarena.com, phoneArena.com.

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Messaging

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International Roaming with T-Mobile Prepaid

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Unlocking T-Mobile Prepaid Phones

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Converting from postpaid monthly billed to prepaid T-Mobile Prepaid

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Converting from prepaid billing to postpaid monthly billing

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Prepaid customer care

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T-Mobile MVNO's

IDT Túyo http://www.tuyo.com/ (defunct)

Simple Mobile http://www.mysimplemobile.com/

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Contact Information

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Customer Service & Support

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Third Party Contacts

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Insurance

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Do Not Call Lists

Texas "No Call Lists"

  • 866-896-6225

National Do Not Call Registry

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State

California Public Utilities Commission

  • Consumer Affairs Branch 505 Van Ness Ave., San Francisco, CA 94102
  • 800-649-7570
  • 800-229-6846 TDD

New Mexico Public Regulation Commission

  • 800-663-9782

Washington Utilities and Transportation Commission

  • P.O. Box 47250 (1300 S. Evergreen Park Dr. SW), Olympia, WA 98504-7250
  • 800-562-6150
  • 800-416-5289 TDD
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Federal

Federal Communications Commission

  • Consumer Complaints 445 12th Street SW, Washington, DC 20554
  • E-Mail
  • 888-CALL-FCC (888-225-5322)
  • 888-835-5322 TTY
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Consumer Advocacy

Better Business Bureau

mywireless.org - Helpful information regarding legislation affecting the wireless consumer.

Ultra Mobile: www.ultra.me

Ready Sim: www.readysim.com

Platinum Tel: www.platinumtel.com

Walmart Family Mobile: see www.walmart.com

Spot Mobile: www.spotmobile.com

Solavei: www.solavei.com

Tru

Prepaid Division: Go Smart Mobile. www.gosmartmobile.com

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T-Mobile Terms and Conditions

http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=true

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Country-Specific T-Mobile Sites

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External links

Retrieved from "http://wiki.howardforums.com/index.php/T-Mobile"
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