T-Mobile

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tmobile.png
NameT-Mobile
ParentDeutsche Telekom
Founded1999 (VoiceStream)
2001 (acquisition)
HeadquartersBellevue, Washington
Subscribers32.1 million
TechnologyGSM/GPRS
EDGE
UMTS
Frequency1700/2100 MHz (UMTS), 1900 MHz (GSM)
Support877 453-1304
Onlinet-mobile.com


Contents

History

Technology

MCC/MNC

Network sharing agreement

Configuration

T-Mobile Settings Configurator

  • Best and easiest way to have the settings sent to your phone.
  • Works for most phones regardless of branding.

Data Services and Configuration

Messaging and Configuration

Official Material

T-Mobile Brochures Available Online

International calling and roaming

Text Messages (SMS)

see T-Mobile Messaging

International Messaging Compatibility

Network sharing agreement

MCC/MNC display in California and Nevada

T-Mobile Short Codes

Neither T-Mobile Prepaid nor FlexPay provide for texting with common (inter-operator) short codes.

T-Mobile's own codes are free of charge for use on all handsets regardless of branding or manufacture.
Roaming status (domestic or internationally) does not change your ability to use these codes.

  • #BAL# or #225# - Displays current postpaid balance.
Sample: $100.00 recieved on 01/01/06. Current balance $100.00 is due 02/01/06.
  • #MSG# or #674# - Displays SMS/MMS used.
Sample: As of 01-01 12:00 PM 100 Used, unlim Remaining. Bill Close: 01/20
  • #MIN# or #646# - Displays minutes used.
Sample: As of 01-01 12:00 PM 100 Whenever (Shared) minutes used. Bill Close: 01/20
  • #NUM# or #686# - Displays phone number of current SIM.
Sample: Your T-Mobile number is 206-555-1212
  • *NUM or *686 - plays back phone number of current SIM. Works on most of the network.
  • #PWO# or #796# - Turns voicemail security on or off.
Sample: Voicemail password has been turned ON/OFF. To turn this feature ON/OFF, dial #PWO# again.
  • #PWD# or #793# - Resets voicemail password.
Sample: Your voicemail password has been reset to the last 4 digits of your mobile number.
  • #999# - Prepaid balance.
Sample: Your T-Mobile To Go Account balance is 573 minutes or $171.94 USD.
  • *ADD or *233 - Add minutes to your prepaid T-Mobile To Go account with a credit card or electronic check.

My T-Mobile

Display IMEI: Dial *#06#

Handset Information

SIM compatibility information

Voicemail

A guide to voicemail (PDF)

T-Mobile Tips & Tricks

Buyer's Remorse Period (AKA Trial Period)

Change of Responsibility

Unlocking T-Mobile Handsets

Using T-Zones to Get Unrestricted Internet on your Laptop

T-Mobile Prepaid (formerly known as T-Mobile To Go and Easy Speak)

Activation

What phone can I use?

What is the T-Mobile Prepaid Coverage area? Is it identical to postpaid?

Refills and Gold Rewards

Credit Balance and Expiration

Sidekick® Prepaid

T-Zones

Messaging

International Roaming with T-Mobile Prepaid

Unlocking T-Mobile Prepaid Phones

Converting from postpaid monthly billed to prepaid T-Mobile Prepaid

Converting from prepaid billing to postpaid monthly billing

Prepaid customer care

T-Mobile MVNO's

Contact Information

Customer Service & Support

Third Party Contacts

Insurance

Do Not Call Lists

Texas "No Call Lists"

  • 866-896-6225

National Do Not Call Registry

State

California Public Utilities Commission

  • Consumer Affairs Branch 505 Van Ness Ave., San Francisco, CA 94102
  • 800-649-7570
  • 800-229-6846 TDD

New Mexico Public Regulation Commission

  • 800-663-9782

Washington Utilities and Transportation Commission

  • P.O. Box 47250 (1300 S. Evergreen Park Dr. SW), Olympia, WA 98504-7250
  • 800-562-6150
  • 800-416-5289 TDD

Federal

Federal Communications Commission

  • Consumer Complaints 445 12th Street SW, Washington, DC 20554
  • E-Mail
  • 888-CALL-FCC (888-225-5322)
  • 888-835-5322 TTY

Consumer Advocacy

Better Business Bureau

mywireless.org - Helpful information regarding legislation affecting the wireless consumer.

T-Mobile Terms and Conditions

http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=true

Country-Specific T-Mobile Sites

External links

Personal tools