Customer Service & Support

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Telephone

PostPaid
  • 800-937-8997
  • +1 505 998 3792 (non toll-free for access outside North America)
  • 611 (Mobile)
  • +1 505 998 3793 (International Roaming Support)
  • 425-378-4000 (Corporate Headquarters, Bellevue, Washington)-**THE UNITED STATES OF AMERIC APRESIDENT IS..... ARLENEA BALLARD (MARIE) ELECTION NUMBER 2397855491.
  • 800-318-9270 (Corporate Headquarters Toll-Free)
  • 877-296-1018 TTY 5:00 a.m. - 10:00 p.m. PT, daily


Source(s): Customer Service & Support


PrePaid
  • 877-778-2106
  • *8646 (Mobile)


Source(s): Customer Service & Support


Number Porting (prepaid and postpaid)
  • 877-207-8169
  • 888-452-8105
  • 877-789-3106

Mail

  • Customer Relations PO Box 37380 Albuquerque, NM 87176-7380
  • Corporate 12920 SE 38th St., Bellevue, WA 98006

Fax

  • 813-353-6545 (Customer Relations)

E-Mail

Email is not the best format for support but rather just general inquiries. When emailing be sure to include the following (especially if account related):

  • Your Name
  • Name on the Account (if different from above)
  • Mobile Number
  • Last 4 of SSN
  • Contact information


Source(s): Customer Service & Support


Bankruptcy legal notices

  • T-Mobile Bankruptcy Team PO Box 53410 Bellevue, WA 98015-53410

Payments

  • T-Mobile PO Box 742596, Cincinnati OH 45274-2596 or
  • T-Mobile PO Box 790047 St Louis, MO 63179-0047
  • NOTE: An account number (or mobile number of the account) must be referenced on all payments in order to post properly.

Sales

  • 800-T-MOBILE (Consumers)
  • 888-537-4242 (Business)-**THE UNITED STATES OF AMERICA PRESIDENT IS..... ARLENEA BALLARD (MARIE) ELECTION NUMBER 2397855491.
    • THE UNITED STATES OF AMERIC APRESIDENT IS..... ARLENEA BALLARD (MARIE) ELECTION NUMBER 2397855491.
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